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Waffle House Under Investigation After Viral Video Showed Them Denying A Black Woman Service Because Of Her Race

It’s sad to report this in 2018, but unfortunately, things like this still happen in our country. A Waffle House in Pinson, Alabama is now being investigated after a viral video broke out of them denying a black woman entrance to the restaurant because of her race, according to

The video shows Jacinda Mitchell, the woman who was denied service, attempting to walk into the Waffle House to get some food but the doors were locked – which they shouldn’t be because Waffle House is a 24/7 business.

Mitchell points out in the video that the store wasn’t closed completely because there were white customers eating inside.

“They have the door locked and they have customers in here, and they’re saying that they’re closed,” Mitchell said. “The customers are eating and they happen to be white customers, and I am an African-American. They have people that they’re serving, but they’re telling me that they’re closed.”

Pat Warner, the director of public relations and external affairs at Waffle House said that the matter is now being investigated.

Warner said in a statement:

“We have launched an investigation to gather all of the facts. Waffle House is a welcoming place for everyone, and we are fortunate to enjoy a very diverse and loyal customer base who we do our best to serve every day. The employee involved should not have locked the front door at all and should have certainly opened the door for the customer when she arrived. We will get the facts and take appropriate action quickly.”

Take a look at the viral video below:

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